Privacy Policy

The use of the webpages and services provided to the visitor/user by the website petradigems.com, owned by the sole proprietorship "NIKOLAS MAKRYGIANNIS" (hereinafter "the company"), presupposes your unconditional agreement with the Privacy Policy concerning the Protection of Personal Data of this website. Therefore, the visitor/user must carefully read the contents of this page before using the services of our website. If they do not agree, they should leave the site and not make any use of its services or content.

This privacy policy may change from time to time according to legislation or industry developments. We will not explicitly inform our customers or users of our website of such changes. However, we will update this page with any changes, so we recommend that you check this page occasionally for any updates. Continued use of petradigems.com, even after changes to the Privacy Policy, implies your unconditional acceptance of these terms.

PROTECTION OF PERSONAL DATA

We collect and process your personal data only when it is absolutely necessary for the smooth operation of the website and your uninterrupted use of it. We will never sell, rent, distribute, or publicly disclose your personal data in any way.

If you are under the age of 16, you must have your parents’ or guardian’s consent before using this website’s services. This includes email in case of newsletter subscription, cookies, as well as full name, phone number, and shipping address in case of an order.

PURPOSE AND METHODS OF DATA COLLECTION

This website collects and uses personal information for the following purposes:

The site uses Google Analytics (GA) — Google’s traffic tracking service — to monitor user activity. We use this data to determine the number of visitors, understand how they find and use our pages, and to follow their navigation through the website.

Although GA records data such as your geographical location, device, internet browser, and operating system, none of this information identifies you personally to us. GA also records your computer’s IP address, which could be used to identify you, but Google does not provide us with access to that.

We consider Google a third-party data processor that complies with European data protection laws.

Contact Forms and Email Links

If you choose to contact us via a contact form or an email link, none of the data you provide will be stored on this website or transferred or processed by any third-party data processor (as defined in the section "Our Third-Party Data Processors" below). Instead, the data will be sent to us via email using the SMTP (Simple Mail Transfer Protocol). Our SMTP servers are protected by TLS (also known as SSL), which means the email content is encrypted before it is sent over the internet. The email content is then decrypted by our local devices.

USER RIGHTS

Customers have the right to access, correct, request deletion or restriction of the processing of any data we have collected at any time. To help keep personal data up to date, we advise users to inform us of any changes.

To review and/or edit personal data, inquire how long the company intends to retain it, or for any other questions about access to personal data—or to request confirmation as to whether we process or retain any of your personal data on behalf of others—please contact us at info@petradigems.com.

OUR THIRD-PARTY DATA PROCESSORS

We use a number of third parties to process personal data on our behalf. These parties have been carefully selected and are compliant with the regulations mentioned in this policy.

DATA STORAGE AND SECURITY

For any personal data stored in our database, all necessary precautions will be taken to safeguard it.

Any unlawful breach of our database—or the database of any third-party data processor—will be reported to all relevant parties and authorities within 72 hours if it is apparent that identifiable personal data has been stolen.

TYPES OF COOKIES

The main types of cookies used by websites are described below:

• Session cookies: Temporary cookies stored only during your visit and deleted when the browser is closed.
• Persistent cookies: These remain in your browser’s cookie file even after the browser is closed—sometimes for a year or more—depending on the cookie's lifetime. Used to remember users across sessions (e.g., username or preferences).
• First-party cookies: Set by the website you are visiting. They may assign a unique ID to track your activity on the site. Website managers often use these to manage sessions and user identification.
• Third-party cookies: Set by third-party services (e.g., social networks) to track your activity across different websites. Site managers have no control over these and third parties must comply with the GDPR.

Cookies on this website and how to manage them:

We use cookies on this site to improve user experience. Disabling cookies may significantly affect the functionality of the site. Below are details about third-party cookies used here, how to disable them, and what effect that may have.

For more information about managing certain types of cookies, including how to control or delete them, please visit www.aboutcookies.org.

• Google Analytics cookies: These performance-tracking cookies allow us to gather anonymous data on how visitors use the site (e.g., number of visitors, duration, navigation). This helps us improve functionality. These cookies do not contain personal information. If disabled, your use of the website will not be included in our analytics.
• Video service provider cookies (Google, Vimeo, DailyMotion, etc.): These may be placed on your device if you watch embedded videos. If disabled, you may not be able to view such videos.
• Social media cookies: Third-party social networks may place cookies if you share content from our site. If disabled, the "share" function may not be available.

APPLICABLE LEGISLATION

Along with our internal IT systems, this website is designed to comply with the following data protection regulations:

• EU Data Protection Directive GDPR (EU 2016/679)